Gendut Budiwahyono. “Manajemen Operasional Terapan (Strategi, Proses, Dan Produktivitas Bisnis)”. Yayasan Drestanta Pelita Indonesia (May 4, 2026). Accessed June 11, 2026. https://publisher.yayasandpi.or.id/index.php/dpipress/article/view/1856.